Privacy Policy

Privacy Policy

Last updated: May 22, 2026

This Privacy Policy describes how Better in Bulk LLC, doing business as Vireon ("Vireon," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit, use, or make a purchase from getvireon.com (the "Site").

1. Information we collect

We collect personal information you provide directly to us (such as your name, shipping address, billing address, email address, phone number, and payment information when you make a purchase), as well as information collected automatically when you interact with the Site (such as device information, IP address, browsing behavior, and order history). We also collect information from third parties, including payment processors, fulfillment partners, advertising platforms, and analytics services.

2. How we use your information

We use your personal information to:

  • Process, fulfill, and ship your orders, and communicate with you about them
  • Provide customer support and respond to your inquiries
  • Send transactional emails (order confirmations, shipping updates, return notifications)
  • Send marketing communications, when you have opted in
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our Terms of Service
  • Analyze and improve the Site, our products, and our customer experience

3. Sharing your information

We share personal information with service providers that perform functions on our behalf, including:

  • Shopify — e-commerce platform that hosts the Site and processes orders
  • Payment processors (Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay) — to process payments securely
  • Fulfillment and shipping partners — to pack and deliver your orders
  • Email and SMS marketing platforms (Klaviyo and similar) — to send order confirmations and, with your consent, marketing
  • Analytics providers (Google Analytics, Meta Pixel, TikTok Pixel) — to understand how visitors use the Site
  • Advertising partners (Meta, Google, TikTok, and similar platforms) — to deliver targeted advertising

We may also disclose personal information to comply with applicable laws, respond to lawful requests from public authorities, protect our rights and the rights of others, or in connection with a business transaction such as a merger or sale.

4. Cookies and tracking technologies

The Site uses cookies and similar tracking technologies to remember your preferences, keep you signed in to your account, analyze traffic, and deliver targeted advertising. You can control cookies through your browser settings. Disabling cookies may limit certain features of the Site.

5. Your rights

Depending on your location, you may have rights with respect to your personal information, including the right to access, correct, delete, or restrict the processing of your personal information, the right to data portability, and the right to object to certain uses. To exercise any of these rights, please contact us at support@getvireon.com.

California residents: Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have additional rights regarding the personal information we collect, including the right to know, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information for monetary value, but our use of advertising cookies may constitute "sharing" under California law. To opt out of sharing for advertising purposes, please contact us at support@getvireon.com.

European Economic Area, United Kingdom, and Switzerland residents: Under the General Data Protection Regulation (GDPR) and similar laws, you have the right to lodge a complaint with your local data protection authority. The legal bases on which we rely are: performance of a contract (to fulfill your orders), legitimate interests (to operate and improve our business), consent (for marketing communications), and legal obligations.

6. Data retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods are seven years for transaction records (for tax and accounting compliance), and three years from the date of last interaction for marketing data.

7. International data transfers

Vireon is operated from the United States. If you access the Site from outside the United States, your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

8. Security

We use commercially reasonable technical and organizational measures to protect your personal information, including encryption in transit, restricted access controls, and reputable third-party service providers. No method of transmission over the internet or method of electronic storage is 100% secure, however, and we cannot guarantee absolute security.

9. Children's privacy

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a child under 18 has provided us with personal information, please contact us at support@getvireon.com and we will delete such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a revision constitutes acceptance of the updated Privacy Policy.

11. Contact us

For any privacy-related question, contact us at:

Better in Bulk LLC (doing business as Vireon)
Email: support@getvireon.com
Phone: +1 (623) 259-8981
Mail: 22530 N 62nd Ave, Glendale, AZ 85310, United States