Contact
Contact Vireon
We are a real, US-based team and we read every message. Whether you have a question about an order, need help choosing a product, or want to follow up on a return, here is how to reach us.
support@getvireon.com
We respond to every email within 24 to 48 hours on business days.
Phone
+1 (623) 259-8981
Calls are answered or returned during business hours.
Customer service hours
Monday through Friday: 9:00 AM to 5:00 PM (MST)
Closed Saturday, Sunday, and major US holidays.
Typical response time
We respond to customer inquiries within 24 to 48 hours on business days. Messages received over the weekend or on a US holiday are answered on the next business day.
Mailing address
Vireon (a Better in Bulk LLC brand)
22530 N 62nd Ave
Glendale, AZ 85310
United States
What to include in your message
- Your order number (if you have one — it starts with "#" and is in your order confirmation email)
- The email address you used at checkout
- A short description of what you need help with
This helps us get to a resolution faster.
Returns and refunds
If you are starting a return or refund request, please review our Refund Policy first, then email us at support@getvireon.com with your order number and the reason for the return.
Press and partnerships
For press inquiries, wholesale, or partnership questions, email support@getvireon.com with "Press" or "Partnership" in the subject line and your message will be routed to the right person.
Vireon is operated by Better in Bulk LLC, an Arizona limited liability company.